Hotel policies

CHECK IN & CHECK OUT

Arrival from 2 pm
Departure within 12 pm (noon)

ACCESS

Access to rooms and floors hotel is allowed only to Guests that have been registered at the Reception.

CITY TAX

According to the current regulation, all Guests are subject to pay a City Tax of € 2,50 per person each night.

SMOKING

It’s forbidden to smoke in all rooms and common areas. Smoking is allowed in the outdoor areas. A “cleaning fee” of € 200 will be charged to Guests found smoking inside the room.

IN ROOM

According to the current fire safety laws, the use of burner stoves, free flames, candles and flatirons is strictly forbidden.
All rooms are equipped with an electronic safe.

INTERNET

A complimentary high-speed Wi-Fi internet connection is available for the guests, in all rooms and common areas. Please follow the instructions to connect to our Wi-Fi network:

  1. Activate the Wi-Fi connection and select “Hotel_De_La_Ville”
  2. Open the internet browser (e.g. Safari, Chrome, Google…) for automatic connection (in the exceptional case of not opening the Login page, type any website)
  3. Enter the required data in the Login page
  4. Proceed with authentication

 

PETS

Upon request of availability at the time of booking, small pets are allowed in the rooms at no extra charge; they are not allowed in the restaurant and in the breakfast room.
The hotel reserves the right to charge extra cleaning costs whenever necessary during the stay or at the time of check-out.

PARKING

Outdoor parking of 20 spaces and a covered garage of 5 spaces are available for hotel and restaurant Guests. Another outdoor parking og 25 spaces lies 50 m far from the hotel. All the parking areas are unguarded and free of charge, according to availability.

PRIVACY

Please find here the Privacy Informative Note.